Terms of Service

These Terms of Service ("Terms") govern the use of services provided by DignuzDesign ("we," "us," or "our"), a digital solutions agency registered in Tartu, Estonia. By engaging our services or using our website at dignuzdesign.com, you ("Client" or "you") agree to these Terms.

• UX/UI Design (wireframes, prototypes, Figma-based design)
• Web Development (Webflow, custom development)
• 3D Visualization and rendering for real estate
• Custom software development (TypeScript, NestJS, SvelteKit)
• Interactive property showcases (AmplyViewer)

The specific scope, deliverables, and timeline for each project will be defined in a separate project proposal or agreement.

Before starting work, we will provide a project proposal outlining the scope of work, estimated timeline, and pricing. A project begins once the Client accepts the proposal in writing (including email) and any required upfront payment has been received.

• Provide all necessary content, materials, and information required for the project in a timely manner.
• Provide timely feedback and approvals at each project stage.
• Ensure that all content provided does not infringe on third-party intellectual property rights.
• Designate a single point of contact for project communication.

• Pricing for services is as outlined in the project proposal or on our pricing page.
• Unless otherwise agreed, a deposit of 50% is required before work begins, with the remaining balance due upon project completion.
• Invoices are due within 7 days of issuance.
• All prices are in EUR unless otherwise specified.
• Late payments may incur interest at the rate permitted under Estonian law.

Our workflow includes unlimited revisions during the design phase. Once the included project hours are used, additional time is billed at the agreed hourly rate. Revisions must be clearly communicated and fall within the original project scope.

• Client content: The Client retains ownership of all content, materials, and data provided to us.
• Deliverables: Upon full payment, the Client receives ownership of the final deliverables, including design files and developed code specific to the project.
• Pre-existing materials: We retain ownership of pre-existing tools, frameworks, libraries, and components used across projects. The Client receives a perpetual, non-exclusive license to use these as part of their deliverables.
• Portfolio rights: We reserve the right to showcase completed work in our portfolio and marketing materials, unless the Client requests otherwise in writing.

Both parties agree to keep confidential any proprietary or sensitive information shared during the project. This obligation survives the termination of the agreement. Confidential information does not include information that is publicly available or independently developed.

Projects may involve third-party services (e.g., hosting, domain registration, CMS platforms, APIs). The Client is responsible for any ongoing subscription fees or costs associated with third-party services after project handover. We are not responsible for changes, outages, or policy updates by third-party providers.

• Either party may cancel a project with 14 days' written notice.
• Upon cancellation, the Client will be invoiced for all work completed up to the cancellation date.
• Deposits are non-refundable once work has commenced.
• All completed deliverables up to the cancellation date will be provided to the Client upon full payment.

• Our total liability for any claim arising from a project shall not exceed the total fees paid by the Client for that project.
• We are not liable for any indirect, incidental, consequential, or special damages, including lost profits or business interruption.
• We are not liable for delays caused by circumstances beyond our reasonable control, including but not limited to the Client's failure to provide materials or feedback.

We warrant that our services will be performed with reasonable skill and care. We do not guarantee specific business outcomes, search engine rankings, or website traffic. Websites and applications are delivered "as built" based on the agreed specifications.

• Use the website only for lawful purposes.
• Not attempt to gain unauthorized access to any part of the website or its systems.
• Not reproduce, distribute, or modify any content from the website without prior written consent.

These Terms are governed by the laws of the Republic of Estonia. Any disputes arising from these Terms or our services shall be resolved through good-faith negotiation. If a resolution cannot be reached, disputes shall be submitted to the courts of Tartu, Estonia.

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services or website after changes constitutes acceptance of the updated Terms.

If you have any questions about these Terms, please contact us.

DignuzDesign
Address: Teaduspargi tn 9, Tartu, Estonia, 50411